All orders must be paid in UK pounds.
Payments can be made by personal cheques from a UK bank, by Eurocheque
upto a value of £100, or by an international money order that can
be drawn against a UK bank.
All payments should be made to Master Liming Yue.
We aim to ship all items within 5 working days of receipt of the order, however customers should allow up to 28 days for delivery.
All UK orders up to 1kg in weight will be sent by Royal Mail First Class
post.
UK orders greater than 1kg in weight will be sent by Royal Mail Parcel
Post.
Orders to the rest of the world will be sent by airmail, or by surface
mail when airmail is not available.
Postage and packaging costs are automatically calculated when the
order form is generated.
Customers can make alternative delivery arrangements by
contacting the centre before placing their order.
Customers outside of the UK may need to pay local customs duties,
these duties are the responsibility of the customer.
To our knowledge European Union customers do not need to pay any local customs duties.
A full refund will be given (less Postage and Packaging costs) for
clothing or footware that is returned unworn within 28 days.
Footware should be tried on indoors, on a carpeted floor, whilst wearing socks. If you do not like
the footware or need to swap it for a different size then return
it enclosing an explaination of the action required. We will despatch replacement
footware at no extra cost to customers in the UK. Overseas customers
must send us return postage.
All clothing and footware is checked for quality before
dispatch. However defective items will be replaced at no extra cost to
all customers. Please return
the defective item enclosing an explaination of the fault.
All DVDs and Videos are checked before dispatch.
However defective DVDs or Videos will be replaced at no extra cost. Please return
the defective item enclosing an explaination of the fault.
Enquiries regarding orders that you have already made and not yet
recieved should be sent to
orders@taichicentre.com
Please include the name and address where you asked us to send the order.
Colours of clothing or footware may vary slightly from the
pictures.
The covers of DVDs or Videos may vary from those shown, this sometimes
occurs when the publisher changes the cover design.
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